12864 Privacy Policy
Data We Collect
When you register with 12864, we collect personal information including name, email address, contact details, and payment information relevant for INR transactions.
Additionally, we gather device and browser data such as IP addresses, operating system, and browser type to ensure optimal service and security.
Cookies and usage data are also collected to enhance user experience, remember preferences, and understand user interactions with our platform.
Local payment information from UPI, Paytm, PhonePe, and Net Banking are processed securely for deposit and withdrawal validation.
How We Use Your Data
Your data helps us provide, maintain, and improve our services, ensuring seamless betting and gaming experiences on desktop and mobile devices.
It is also used to communicate updates, verify transactions, detect fraud, and comply with legal obligations applicable in India.
We never sell your personal information to third parties; data sharing is only done with trusted partners strictly for operational purposes.
Cookies & Tracking Technologies
12864 uses cookies and similar technologies to collect data about your interactions with our site. These help remember login sessions, language preferences, and support analytics for service improvements.
You may disable or manage cookies through your browser settings, but this may affect certain functionalities.
Data Storage & Security
We implement industry-standard security measures including SSL encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.
Our security protocols are continuously reviewed and updated to align with emerging threats and regulatory requirements specific to India.
Sharing Data with Third Parties
12864 may share your data with carefully selected third-party service providers for payment processing, identity verification, and customer support.
All partners are contractually bound to use your data only as instructed and to uphold confidentiality and security.
We do not share personal data for marketing or sale purposes outside our operational needs.
Your Data Rights
You have the right to access, update, rectify, or delete your personal data stored with 12864. You can also request restrictions or object to certain data processing activities.
To exercise your rights, contact our support team or use your account settings within the platform.
We will respond in accordance with applicable laws and within reasonable timeframes.
Changes to This Policy
12864 reserves the right to update this Privacy Policy to reflect changes in legal, technical, or operational conditions.
Significant changes will be notified through our website or by other reasonable means prior to implementation.
Your continued use of the platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to our support team through the FAQ page or visit Home for assistance.